NHS-Adjacent Healthcare Provider
Healthcare · UK · Healthcare
Problem: Improve patient engagement and streamline appointment scheduling without overloading staff.
Solution: Developed an AI-driven chatbot for appointment booking, reminders, and health FAQs, integrated with existing EMR and patient portal.
Impact: 30% reduction in no-shows, 40% fewer routine calls to reception, and higher patient satisfaction scores.
Tech used
Designed, engineered and delivered by the Woix team as part of a focused engagement with clear metrics and ownership.